Payment & VAT

This page explains how you can pay for orders at VRA Truckparts, which currency we use, how UK VAT at 20% is handled, and what we offer for business customers who need VAT invoices or have a VAT number.

1. Accepted payment methods

Card payments via Global Payments

Our primary payment method is secure online card payment processed by Global Payments, a leading international payments technology company that provides ecommerce and virtual terminal solutions for businesses worldwide.

Through Global Payments we can accept:

• major credit and debit cards (such as Visa, Mastercard and others supported by your bank);
• secure online payments via a hosted payment page after you place your order;
• in some cases, card payments by phone using the Global Payments virtual terminal for mail/telephone orders.

When you choose card payment at checkout, you are redirected to a secure encrypted page hosted by Global Payments. Your card data is processed by their systems and is not stored on our website.

Other payment methods

From time to time we may offer additional methods such as bank transfer or payment by link for trade customers or special orders. Where available, these options will be shown at checkout or agreed individually by email.

If you need a specific payment arrangement (for example, a pro-forma invoice before payment), please contact us and we will confirm what we can offer.

2. Currency

All prices on vra-truckparts.co.uk are shown in GBP (pounds sterling).

• If your bank account or card is in another currency, your bank or card provider will convert the amount from GBP to your local currency using their own exchange rate and may charge a currency conversion fee.
• For EU and international customers, the amount you pay in your local currency will therefore depend on your bank’s exchange rate on the day of the transaction.

Any reference to other currencies (e.g. in quotes or emails) is for your convenience only; GBP is the billing currency.

3. VAT overview (20% UK VAT)

VRA Truckparts is a UK VAT-registered business.

In the United Kingdom, the standard VAT rate is 20%, which applies to most goods and services. Used truck parts typically fall within the standard rate category unless a specific exemption applies.

Because of this:

• most parts we sell are subject to UK VAT at 20%;
• where VAT applies, our invoices show the net amount, VAT amount and gross total.

4. How prices are shown on the website

All prices shown in our Lorry/Truck Parts sections – including Engines & Components, Suspension & Steering and Brakes & Brake Parts – are in GBP and, where applicable, include UK VAT. Tax and invoicing rules are the same regardless of which category your order comes from.

To keep things clear:

• For UK customers, product prices are generally shown inclusive of UK VAT where VAT applies. The checkout page also shows the VAT amount as a separate line before you confirm the order.
• For non-UK customers, our system applies VAT rules based on the delivery country and current UK regulations (see sections below).

On your order confirmation and invoice you will normally see:

• product lines with unit prices;
• net total (excluding VAT);
• VAT amount (where applicable);
• total payable (including VAT where applicable).

5. UK customers (private & business)

UK consumers (B2C)

If your order is delivered to a UK address and you are buying as a private customer, we will usually charge UK VAT at 20% on eligible items.

• The price you see on the product page will normally include VAT.
• At checkout you will see the VAT amount explained clearly before you pay.

UK businesses (B2B)

If you are a UK VAT-registered business:

• we will normally charge 20% VAT on taxable supplies, as required by UK law;
• you can typically reclaim this VAT on your VAT return, subject to HMRC rules and the normal conditions for input tax.

To make this easier, please:

• enter your company name and VAT number in the relevant fields at checkout;
• ensure your billing address matches your registered business details.

Your invoice will include the information that UK VAT invoices must show, such as:

• our business name, address and VAT registration number;
• your company name and address;
• invoice date and tax point (supply date);
• description of goods, net amount, VAT amount and gross total.

6. EU & international customers

Orders shipped outside the UK

For goods exported from the UK to customers abroad, UK VAT rules allow many such sales to be zero-rated (0% UK VAT) when conditions for export are met and the seller holds evidence of export.

In practice this usually means:

• Orders delivered outside the UK are normally supplied without UK VAT, provided the shipment leaves the UK and we hold sufficient export evidence.
• When the goods arrive in your country, your local customs or courier may charge import VAT, duties and handling fees according to local law, which are generally payable by you (the recipient).

Please note:

• For EU customers, since Brexit, imports from the UK are usually subject to EU import VAT and possibly customs duties, depending on the nature and origin of the goods.
• Any such charges are outside our control and are not included in our prices or shipping costs.

If you are unsure how import VAT and duties work in your country, you should check with your local tax authority, customs broker or accountant before ordering.

7. Business customers with a VAT number

UK VAT-registered customers

As noted above, UK VAT-registered businesses can:

• enter their VAT number during checkout;
• receive a full VAT invoice suitable for accounting and VAT reclaim, subject to HMRC rules.

If you need the invoice in a specific format (for example, to match your internal purchase order), please let us know.

EU & international VAT-registered customers

If you are a business outside the UK with a valid VAT / tax number:

• your order will typically be supplied without UK VAT if it is shipped outside the UK and export conditions are met;
• you will normally account for import VAT and any duties in your own country, according to local rules (e.g. via your customs broker or deferred import VAT schemes).

Your commercial invoice will show:

• our details (including UK VAT registration number);
• your business name, address and VAT / tax number if provided;
• description and value of the goods;
• VAT treatment (for example, exported goods zero-rated for UK VAT, where applicable).

Please consult your own accountant or tax adviser if you need guidance on how to recover or report import VAT in your country.

8. Invoices & documentation

Order confirmation

Immediately after placing an order and completing payment, you receive an order confirmation email summarising:

• order number;
• items purchased;
• prices and VAT where applicable;
• shipping method and address.

VAT invoice

A full VAT invoice (or commercial invoice for exports) is then generated by our system and is available:

• as an attachment or link in follow-up emails; and/or
• on request from our customer support team, if you need a copy for your records.

Invoices include all the key elements required under UK rules for VAT invoices and business invoices in general.

If your internal processes require a specific reference (for example, a purchase order number), please enter it in the order comments or email us so we can add it to your invoice.

9. Security & fraud prevention

Using Global Payments helps us protect both you and us:

• Payments are processed via secure, PCI-compliant systems operated by a specialist payment provider.
• Transactions may use 3-D Secure / Strong Customer Authentication where supported by your bank, adding an extra verification step for cardholders.
• In some cases we may carry out additional manual checks on high-value or unusual orders and may contact you to verify details before shipping.

We reserve the right to decline or refund payments where we suspect fraud, misuse of cards or other irregularities.

10. Important note

This page is designed to explain how we usually handle payments and VAT at VRA Truckparts and to make things clear for our customers. It is not tax or legal advice.

VAT and customs rules can change, and their application may depend on your specific circumstances. If you are unsure about your VAT position, import duties or reclaiming VAT, please speak to your accountant, tax adviser or local tax authority.